Betting and casino games are meant to be enjoyable — a little excitement during a PSL match, a fun spin on a slot game, or a live casino session after a long day. At 1eee, we want every player in Pakistan to keep that experience positive, safe, and within their personal limits. This page gives you all the tools and information you need to play responsibly.
We have built a range of responsible gaming features into the 1eee platform to help every Pakistan player stay in control of their time and money.
Set a daily, weekly or monthly cap on how much PKR you deposit into your 1eee account. Once your limit is reached, deposits are paused until the period resets — no exceptions.
Choose to receive on-screen reminders after a set amount of continuous play time. It is easy to lose track of time during a live cricket match or a slot session — our reminders keep you grounded.
If you need a break from gaming — whether for a week, a month or longer — our self-exclusion tool locks your account immediately. During the exclusion period, you cannot log in or receive promotional messages.
Periodic on-screen prompts show you how long you have been playing and your net result for the session. A quick reality check helps you decide whether to keep going or call it a day.
1eee is strictly for adults aged 18 and over. We carry out age verification checks on accounts and reserve the right to request identity documents at any time to confirm a player's age.
Our support team is available around the clock. If you have concerns about your gaming habits — or those of a family member — you can reach out at any time for a confidential conversation.
Responsible gaming means approaching betting and casino play as a form of entertainment — one that has a cost, just like going to a cinema or a restaurant. You set a budget, you enjoy the experience, and when the budget runs out, you stop. It is as simple as that in principle, though we understand it is not always as simple in practice.
At 1eee, we genuinely want every player across Pakistan to have a good experience on our platform. Whether you are placing a PKR bet on a PSL match, spinning through our slot games, or playing live casino with other players, the experience should be fun and feel good. The moment it stops feeling that way — the moment it feels like a pressure, a compulsion, or a way to fix financial problems — it is time to step back and reassess.
Responsible gaming is not just a page on a website. It is something we have built into the platform through practical tools, and something we ask every player to actively think about before and during their sessions.
Most people who use 1eee enjoy betting and gaming as a casual pastime — something to add a bit of excitement to a cricket match or a relaxing way to unwind in the evening. That is perfectly fine. The vast majority of players manage their gaming comfortably within a budget and never experience any difficulties.
Problem gambling is different. It refers to gambling behaviour that disrupts a person's normal life — their finances, their relationships, their work, or their mental wellbeing. It is not defined by how much money is spent, but by the level of control a person has over their gambling behaviour and the harm it causes in their life.
Problem gambling can develop gradually. What starts as a recreational habit can shift over time, especially during periods of stress, financial pressure, or major life changes. Recognising the shift early makes it much easier to address.
Being aware of the warning signs of problem gambling is the first step to staying in control. These signs apply to yourself as well as to people you care about. If you recognise several of these in yourself or someone close to you, it is time to take action.
Spending more than planned: You regularly deposit more PKR than you originally intended, or find yourself making multiple top-ups in a single session after promising yourself you would stop.
Chasing losses: After losing, your instinct is to keep betting in order to win the money back, rather than accepting the loss and stopping.
Gambling with money meant for something else: Using money set aside for bills, food, rent, family expenses or savings to fund your betting or casino play.
Difficulty stopping: You find it very hard to stop playing even when you want to — or you tell yourself "just one more bet" repeatedly without being able to follow through on stopping.
Hiding your gambling: You feel the need to hide how much time or money you are spending on 1eee from family members, or you feel guilty or secretive about your activity on the platform.
Gaming affecting daily life: Your gaming is starting to affect your sleep, your work performance, your studies, or your relationships with family and friends.
Borrowing money to gamble: You have borrowed money — from friends, family, or any other source — specifically to fund betting or casino play on 1eee or any other platform.
Take a quiet moment and answer the following questions as honestly as you can. There are no right or wrong answers — this is for your own awareness only.
If you answer "Yes" to several of these questions, consider using our responsible gaming tools or speaking to a support team member.
Have you ever spent more on betting or gaming than you could comfortably afford to lose?
Do you find yourself thinking about your next bet or game session when you are doing other things?
Have you ever tried to cut down on your gaming but found it difficult?
Have you bet more than you planned in order to try to win back money you had already lost?
Has your gaming ever caused arguments or tension with family members or people close to you?
Have you ever felt anxious, irritable or low in mood when you have not been able to place a bet or play?
Have you ever borrowed money, sold something, or avoided a financial commitment in order to fund your gambling?
1eee provides a set of practical tools that every registered player can use to manage their gaming activity. You do not need to be experiencing problems to use these — many players use them simply as good habits to keep their gaming enjoyable and within budget.
Cap your daily, weekly or monthly PKR deposits. The limit takes effect immediately when you set it, and any reduction you request is applied right away.
Set a maximum duration for each continuous play session. When the time is up, you will receive a notification and be given the option to log out.
Receive periodic pop-up reminders during your session showing your play time and current session balance, so you always have an accurate picture of where you stand.
Take a short break from the platform for 24 hours, 48 hours or 7 days without fully self-excluding. Your account is paused and no marketing is sent during this time.
Lock your account for a set period — minimum 30 days — or indefinitely. No logins, no deposits and no promotional communications during the exclusion period.
Our support team can help you activate any of these tools immediately if you are struggling to do so yourself. Contact us at any time — confidentiality is respected.
One of the most practical things you can do as a 1eee player is set a clear personal gaming budget before you start each month. Treat it like any other regular expense — decide the amount, stick to it, and when it is gone, that is the end of gaming activity for that period.
Here is a simple way to think about it: Write down your monthly income, then subtract all essential outgoings — rent, utility bills, groceries, travel, family expenses, any debt repayments, and a reasonable savings amount. Whatever is left over is your discretionary spending. Your gaming budget should come from this leftover amount only — and it should be an amount you are genuinely comfortable losing entirely, because any bet or casino game can result in a total loss.
Beyond the formal tools the platform provides, there are everyday habits that keep gaming enjoyable and prevent it from becoming a problem. These are practical suggestions from the responsible gaming space — simple things that make a real difference over time.
If you share a device, phone or computer with family members — particularly children — it is important to take steps to prevent them from accessing your 1eee account or any other gambling platform.
1eee is strictly an 18+ platform. We carry out age verification on accounts and take this obligation seriously. But parental responsibility also plays a part. Here is what you can do at home:
If you are concerned about a family member's gambling habits — rather than your own — our support team can advise you on how to approach the situation and what options are available through the platform.
Self-exclusion is the strongest responsible gaming tool available on the platform. When you self-exclude, your 1eee account is locked for a minimum period of 30 days. During the exclusion period:
To activate self-exclusion, contact the 1eee support team directly. Tell the support agent you wish to self-exclude, specify the duration you want, and the exclusion will be applied to your account immediately — no waiting period, no cooling-off. The exclusion cannot be reversed before the chosen period ends, even if you change your mind.
After the exclusion period ends, you will need to actively contact support to reactivate the account. It will not reopen automatically. This gives you a final opportunity to reflect before resuming play.
Betting and casino games involve real money and real risk. Outcomes are determined by chance — no system, strategy or previous result can predict or guarantee a win. Every bet you place could result in a total loss of the amount wagered. Only ever play with money you are genuinely comfortable losing. If gaming stops being fun, stop playing. If you need support, our team is here.
Join 1eee and enjoy cricket betting, PSL markets, live casino and slot games — with full access to responsible gaming tools from day one. Play smart, play safe, enjoy every session.
⚠️ 18+ only. Gambling involves risk. Please play responsibly and within your personal budget and time limits.